Help for your Application

Our aim is to ensure you get your best from our software and so we are building a library of help videos. This is only starting from April 2024 and so we apologise if this is behind your pace. If you need any specific help then simply ask here and we will do out best for you. In the meantime we hope you enjoy the videos we do have.

Find Services

We are developing a product with Lancashire & South Cumbria ICB and Lancashire County Council for finding local support services that might help someone in improving their quality of life. We have created a 'Professional' version for frontline workers which allows different teams to work in their own different contexts and then a 'Citizen' version initially supporting the Family Hubs.

Professional

The following videos relate to the Service Finder Professional tool

How to Sign Up

A step by step guide to signing up to Service Finder so that you can favourite and share services.

Navigating the Homepage

In this video, learn how to navigate the homepage and efficiently find results for your client.

Using Different Attending Types

In this video, learn about the different types of attendance options and how to select the right one.

Choosing Support Type

In this video, learn how to choose the right support option for your service delivery needs.

Understanding Neighbourhoods

In this video, learn how to select a specific area to view available services. Follow step-by-step instructions to navigate the selection process and find services in your desired location.

Setting Availability

In this video, learn how to set your availability. We'll show you how to choose the best times and dates for you, making it easy to book services that fit your schedule.

Gender Specific Services

In this video, learn how to refine your search to find gender-specific services. We'll guide you through the steps to customize your search, ensuring you find the most relevant services for your needs.

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Using Tags

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Viewing Services

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Citizen

The following videos relate to the Citizen Find Services tool

Simple Searches

How to search for local support services that are relevant to you or the person you are helping 

Using Preferences to define a Search

Setting preferences to ensure that any services will meet the needs you have

Using Favourites

Tagging the services you find into groups so that you can share with friends and relatives or just to organise for your ease of viewing

Sharing Links

How to share the details of one service or all in one of your groups through a simple link